Free shipping in Canada + the US

Shipping & Returns


We are a Canadian company and we ship from New Westminster, BC via Canada post, Purolator and UPS depending on the shipping option you choose and your location.  We ship worldwide and offer free shipping within Canada and the US.  Shipping rates and delivery times are determined at checkout.

Please note that delivery times are only an estimate and that we are not responsible for any shipping delays incurred by the shipping companies.

Orders are processed on ready to wear/ready made items 2-3 business days from the time payment is received. Solidy gold, gold vermeil and custom orders can take 2 to 4 weeks before shipping. All items are shipped in bubble packaging and wrapped in decorative boxes and pouches ready for gift giving.

​The Pirate + The Gypsy Jewelry is not responsible for lost or stolen parcels or undeliverable addresses. Please double check that the address you provide is correct. If parcel is returned to us, the buyer will be responsible for the cost to reship the item. In the event of a damaged package please contact me within 2 days of receipt of parcel at

Please note that buyers are responsible for any duty fees or import taxes upon parcel arrival. Please be patient as there may be delays in delivery due to customs.


Local pickup is now available. Once your order is ready for pickup, we will connect with you via email/phone to schedule pickup. 


Refunds + Returns

We want you to LOVE your purchase which is why we have a 100% satisfaction guarantee policy.

We are happy to return or exchange merchandise within 14 days of the delivery date.  During the holidays, we extend this to January 5th. As long as we are contacted before this date, you may return or exchange any item purchased in December.  

Merchandise must not be worn or damaged and returned with all of the original packaging.

Shipping costs are non-refundable. Customers are responsible for the shipping of all returns and exchanges. For your security, we recommend shipping your package with a carrier that can provide you with a tracking number.

If you find your jewelry has tarnished, please read our Jewelry Care page on how to clean it and prevent further tarnishing. 

Should you have any concerns with your purchase or if your parcel arrives damaged please contact me vial email at as soon as you receive the parcel. Otherwise the buyer is responsible for any damage made to their jewelry after they receive it, as it becomes normal daily wear and tear.

Please note: This applies to regular priced items only and all sale items are a final sale. There are no exchanges on earrings for hygienic reasons. Thank you for your understanding.


How to Return Your Purchase

Email with “RETURN” or “EXCHANGE” and your order number in the subject line.

You will receive an email with a Return Authorization Code and a Return/Exchange Form.

Send the returned items to the following address:

The Pirate + The Gypsy Jewelry (103)
ATTN: Returns + Exchanges
104-1015 Columbia Street
New Westminster, BC
V3M 6V3


The receipt, all original packaging, completed Return/Exchange Form with the Return Authorization Code written on it. Please note that all returns must be received by us within 21 days of the ship date.

You will receive an email from us as soon as your package has been received.




It’s not enough for our jewelry to be beautifully made; we want to be transparent about where our materials come from and the steps I am taking to ensure our methods are sustainable and reflect our commitment to the environment.

Typically when we choose a piece of jewellery, we consider its style, the design and how it will look with our favourite outfit. But how often do we consider how that piece was made? We believe that sustainability can be achieved through longevity. Which is why each piece is forged by hand to create timeless quality pieces that you will love to wear year after year, eventually passing them down to the next generation.

The Pirate + The Gypsy is committed to protecting and preserving the planet we live on. While I am not perfect I am doing my best and am constantly researching and educating myself when it comes to making earth-friendly and sustainable choices for my business and personal life.

Respect - I have so much love for the planet we live on from the mountains to the deep blue waters we see everyday. The earth we live on nourishes us and provides us with the materials used to create our jewelry, so it is important we take care of it. From green solutions to the water based inks used in the packaging, I am conscious of what is used and its impact on the environment. This includes the tools I work with–especially how I solder. In an effort to maintain a clean air environment on our planet and in my home I have switched to a hydrogen torch system which runs off of electrolytes and has a by-product of water so there are no harmful fumes or gasses.

Reduce – I am committed to reducing our waste and our carbon footprint as much as possible. All of the scrap metal created from the making of the jewelry is collected, refined and reused in the making of our cast pieces of jewelry and are minimizing our footprint by working with local Canadian businesses to provide us with materials, packaging, photography, prototyping, etc.

Reuse – I believe that everything can be reused and that nothing should go to waste, upcycling and repurposing is my specialty. I pride myself on keeping metals out of our landfills by taking your unwanted sterling silver and gold jewelry and giving you a credit towards a new piece from one of our collections. Alternatively, I will work with you to design a new piece that fits your style.

Recycle - I use recycled metals in almost all of our jewelry and all of our packaging and business cards are made from 100% recycled paper products. Want to know more about the materials we use and why? Send me an email and I am happy to answer any questions you may have.

Giving Back